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DGFT Foreign Trade Policy Foreign Trade Policy (upto 26/08/2009) 3.4.3

Quality Complaints /Disputes

3.4.3

Regional Sub-Committee on Quality Complaints (RSCQC) set up at Regional Offices of this Directorate shall investigate quality complaints received from foreign buyers. Guidelines for settlement of quality complaints, in particular, and such other complaints, in general, are given in Appendix-16 of HBP v1.

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