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DGFT Foreign Trade Policy Foreign Trade Policy (upto 07/04/2006) Para 3.4.3

Quality Complaints/ Disputes

3.4.3

The Regional Sub-Committee on Quality Complaints (RSCQC) set up at the Regional Offices of the Directorate General of Foreign Trade shall investigate quality complaints received from foreign buyers. The guidelines for settlement of quality complaints, in particular, and such other complaints, in general, are given in Appendix-16 of Handbook (Vol.1).

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