CHAPTER 8
QUALITY COMPLAINTS AND TRADE DISPUTES
8.01
Committee on Quality Complaint& Trade Dispute (CQCTD)
For effective dealing of quality complaints and trade disputes, a Committee on Quality Complaint & Trade Dispute (CQCTD) is constituted in the 22 offices of the DGFT. Name of the office, where CQCTD has been constituted and jurisdiction of CQCTD is given in the table below:
Sl. No |
Location of CQCTD |
Designation of Chairperson |
Jurisdiction of the CQCTD |
Northern Zone |
i. |
Zonal Addl. DGFT, CLA, New Delhi |
Addl. DGFT |
Zonal DGFT, New Delhi; RA, Moradabad and RA, Dehradun |
ii. |
Jt. DGFT, Chandigarh |
Jt. DGFT |
RA, Chandigarh; RA, Jammu and RA, Srinagar |
iii. |
Jt. DGFT, Panipat |
Jt. DGFT |
RA, Panipat |
iv. |
Jt. DGFT, Jaipur |
Jt. DGFT |
RA, Jaipur |
v. |
Jt. DGFT, Kanpur |
Jt. DGFT |
RA, Kanpur |
vi. |
Jt. DGFT, Ludhiana |
Jt. DGFT |
RA, Ludhiana and RA, Amritsar |
vii. |
Jt. DGFT, Varanasi |
Jt. DGFT |
RA, Varanasi |
Western Zone |
viii. |
Zonal Addl.DGFT, Mumbai |
Addl. DGFT |
Zonal DGFT, Mumbai; RA , Nagpur and RA, Panjim |
ix. |
Jt. DGFT, Pune |
Jt. DGFT |
RA , Pune |
x. |
Jt. DGFT, Vadodara |
Jt. DGFT |
RA, Vadodara and RA, Gandhidham, Kutch |
xi. |
Jt. DGFT, Ahmedabad |
Jt. DGFT |
RA, Ahmedabad |
xii. |
Jt. DGFT, Surat |
Jt. DGFT |
RA, Surat |
xiii. |
Jt. DGFT, Bhopal |
Jt. DGFT |
RA, Bhopal and Indore extn.office |
Eastern Zone |
xiv. |
Zonal Addl. DGFT, Kolkata |
Addl. DGFT |
Zonal DGFT, Kolkata; RA, Patna; RA, Guwahati; RA, Shillong and RA, Raipur, Chhattisgarh |
xv. |
Jt. DGFT, Cuttack |
Jt. DGFT |
RA, Cuttack |
Southern Zone |
xvi. |
ZonalAddl. DGFT, Chennai |
Addl.DGFT |
Zonal DGFT, Chennai and RA Puducherry |
xvii. |
Jt. DGFT, Bangalore |
Jt. DGFT |
RA, Bangalore |
xviii. |
Jt. DGFT, Hyderabad |
Jt. DGFT |
RA, Hyderabad |
xix. |
Jt. DGFT, Madurai |
Jt. DGFT |
RA, Madurai |
xx. |
Jt. DGFT, Coimbatore |
Jt. DGFT |
RA, Coimbatore |
xxi. |
Jt. DGFT, Vishakhapatnam |
Jt. DGFT |
RA, Vishakhapatnam |
xxii. |
Jt. DGFT Cochin |
Dy. DGFT |
RA, Cochin and RA, Thiruvananathapuram |