In order to facilitate trade and extend more proactive helpdesk support to the exporting community, it is informed that the services of DGFT Helpdesk will now be available on a 24x7 basis.

2. Stakeholders may use any of the below channels to flag any issues, suggestions or feedback on matters related to DGFT as follows -

i. Call the Helpdesk support on Toll Free numbers 1800-572-1550 or 1800-11-1550

ii. Raise a Helpdesk ticket by navigating to DGFT website ( https://dgft.gov.in ) ? Services ? DGFT Helpdesk Service. Users may also see their earlier ticket(s) status on real-time basis or search previously filed requests.

iii. Write an email to dgftedi@nic.in

3. Trade Community may also refer to the Help manuals, FAQs and educational videos for suitable guidance. The same is available on the DGFT Website ? Learn ? ‘Application Help &FAQs’ for perusal of the trade community.

This issues with the approval of the competent authority.
 

(Md. Moin Afaque)
Deputy Director General of Foreign Trade
Email: ddg2egov-dgft@gov.in

(Issued from File No. 01/02/107/AM22/EG&TF[E-30138])